THE SERVICE ADVANTAGE FOR PROSPECTS.
Prospects Get Help When They Need It ...
Jane requests a proposal. She begins reading it at 9:30am in New Jersey. Fifteen minutes later, in Sacramento, her Account Executive is driving to work when his cell phone rings. An SMS message notifies him that Jane’s downloaded the proposal. He calls her to see if the terms reflect those which they’d discussed. She answers (a week before signing the deal): "Dave, I knew you’d call; you’re always there for me when I need you."
Experiences Trigger The Transaction...
A wireless provider identifies Bob, a CEO of a trucking fleet as an interested prospect using Amacus. For 3 days, Bob asks questions, receives answers via Amacus emails, clicks for details, and receives call-backs asking if he has any further questions. He says, just prior to signing the deal: "Ok. You’re trying to sell me on the value of real-time data for my trucking fleet. And you’re using real-time data on me to do so. I really like the feel of this. It’s the kind of efficiency I’m looking for on all my trucks."
Being Helpful Becomes a Differentiator... The BC Ministry of Economic Development used Amacus to recruit manufacturing firms as participating tennants in the BC House/Canada House at the 2006 Torino Winter Olympic Games. By letting prospects say 'yes' when they were ready to say 'yes', 35% more booked a recruitment appointment. home >> solutions >> Amacus 3.0 >> service advantage |
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